Video transcripts

Digital Profession campaign video

Randall Brugeaud: The digital profession at its core is about ensuring that we understand the capabilities that exist both within and outside the public service, the skills that we expect to need in the future, and then building a strategy and implementation moving us from where we are now to where we need to be.

Peter Woolcott: Well, I'm passionate about the public service, and the public service is all about delivering for Australians, both in terms of service delivery and in terms of advice to government. If we're going to do our best, do our job, we need to be right up to speed with what the expectations of the Australian people are around technology, and what government requires in terms of advice, and digital and data are just absolutely fundamental for us to do our job.

Beth Worrall: Digital skills are important for everyone, and in recent times we've all had to adapt the ways in which we work, the ways in which we earn money, the ways in which we connect with loved ones. Then increasingly people are expecting to access government services online, and how can that be done unless a government is really equipped and passionate about using technology to its best abilities.

Jacque Curtis: I think digital skills are especially important for government because it's the way of the world. They are the next, I guess, frontier of how we go about doing our business, so we're building on traditional skills and then trying to embrace new technologies or new capabilities, which is what government needs to be able to do if they're going to meet the needs and expectations of citizens, which are as we all know becoming more sophisticated all of the time.

Jade Carson: The government needs more digital skills because the future is digital. The public want things to be on-demand, flexible, intuitive, and it could be something more than that in the future as well, and we need people to help us imagine what that future can can be.

David Gruen: I think there's a wide range of digital skills that are important, and in fact that's kind of why you need a profession. And I guess what the advice I would give is: don't limit yourself to one place. Often the perspectives you bring will be valuable in places that you didn't realize they'll be valuable.

I think it's a fantastic opportunity for a career professional to look at the government agencies as a career path. The opportunities are many and varied. Your skills become very portable. They're high demand, and in fact are also well paid roles.

Rachel Noble: We are deeply invested in making sure that people within our organization have the world's best digital capabilities, digital skills. There are many different organizations within government and we're pretty good at helping people move around and have a really fulfilling and diverse government career.

Peter Woolcott: This is a job like no other job in terms of working for the government because it is meaningful. There is real meaning to what you do, and so it's just a matter of keeping connected to people, keeping engaged, keeping your skill levels up and adjusting to very rapidly changing environment.

Randall Brugeaud: So the digital profession is something all digital professionals should be part of. It offers opportunities to network, to get training, development, but also to apply those skills in ways that you may not have otherwise had access to.

Digital Profession campaign video - Jacqui Curtis, Chief Operating Officer, Australian Taxation Office

I think for me what digital ready really means is that you've got a mindset that's thinking about the possibilities, the opportunities that digital can provide and it's an enabler that's really allowing us to take that to the next level.

So it's helping us to step it up a gear, and become really sophisticated about how we understand our clients what we can do with technology in order to enhance the experience for them.

So I think it's about having the skills, not only the mindset but the skills as well, to understand what that technology can do from both the business perspective and also the client or the citizen perspective.

But it's also being prepared to think about it from an individual perspective keeping up to date and learning and being open to building new skill sets and thinking about new possibilities.

Digital Profession campaign video - Rachel Noble, Director-General, Australian Signals Directorate

It's always been our challenge as an organisation to use technology in the cleverest way possible both to enable our own business and our mission objectives but also to understand it and use it in ways that it probably wasn't designed for or imagined in order to get a competitive edge, if you like, in the business of foreign espionage.

Every day that we work we are trying to imagine how to use that technology cleverly to Australia's advantage, but also keep on top of what's developing, what's new, what's coming next and understanding how we might be able to use that to achieve our intelligence objectives for the government

The people that come to my organisation every day to work believe deeply and profoundly in the mission that we undertake, and that is to protect Australia's national security and its national interest by the work that we do, and if you're passionate and engaged about that as something that would motivate you to get out of bed in the morning, then perhaps the government is the place for you.

Digital Profession campaign video - David Gruen, Chief Statistician, Australian Bureau of Statistics

I think digital ready means being in a position to use digital means as a default.

So I think the digital profession is a portfolio of skills, because digital platforms have important implications for cyber, for privacy, and for ease of use and a digital professional is someone who can design such a platform in such a way that it's going to be safe and secure but also easy to use.

I think the public sector is a good place to start your career. You will learn a whole lot of things that will be valuable to you in your profession, because the public service is increasingly a big user of sophisticated digital platforms that need to be scalable and able to be used across the whole community, and that's rare in the private sector.

Digital Profession campaign video - Beth Worrall, National Skills Program Lead for Microsoft

Digital skills, and acquiring these skills, is not about forcing everyone to become a software developer or an IT administrator. It's more about trying to support people to use the tools that are currently available to do their jobs, but also create this opportunity to be curious about how they can use these tools going forward, and embrace this concept of lifelong learning.

It's a commitment to investing in your own skills, and accountability to invest in your own skills, and a future-focused approach to how you want to grow as a professional in the future.

Digital Profession campaign video - Peter Woolcott, Australian Public Service Commissioner

I think throughout the Australian Public Service the leadership is very much focused on how we use technology, both in terms of citizen facing, but also in terms of how we use technology inside the system to deliver policy and advice and services.

So being digitally ready is absolutely fundamental to what the DTA and the digital profession is trying to ensure happens in the wider public service.

But of course you also need to make sure that you've got all the skills in terms of the people who are working in these areas, and that their skills are constantly being updated, and of course that they have career powers for them which are very much open in terms of how they develop themselves.

Digital Profession campaign video - Randall Brugeaud, CEO, Digital Transformation Agency

Digital skills are very important today. You only need to look around as you're on public transport, walking around shops, at home, people are needing digital to conduct their lives, and there is no more important way to deliver digital services than through government, and as a consequence of that we're in a global competition for digital talent, and the more we can do within the Australian Public Service to build talent, the better positioned we'll be.

Digital ready at its core, I think, is being proactive. We're preparing ourselves and being proactive in thinking about what might be needed in the future. It's inclusive, because digital is not just about the technicians, who do infrastructure or networks, it's about people who understand user needs, and are able to interact with people who we're providing services for. It's got to be contemporary, because digital moves so quickly, you never never learn it all.

Finally it's about being ongoing. It's not just something that you do and you're done. You need to continually refresh your skills in order to maintain that digital readiness.

Digital Profession campaign video - Ron Gauci, CEO, Australian Information Industry Association

If we're not digital ready, then the reality is we just won't be able to keep pace with what's happening in the marketplace. And my concern is that we'll become uncompetitive, and we'll lose opportunities offshore. We'll lose skills offshore, and we'll become consumers instead of producers of the skills that we require to be a competitive economy

What we're seeing amongst our members of the AIIA is that there's significant investments in this space, not only from a workforce point of view, but enabling the technology internally, so we're seeing significant investments if not billions globally going into ensuring that there is a capacity and a capability around digitisation within their own organizations.

So it's really important for the organizations and in fact the professional people in our industries to understand the opportunity that digitisation creates for them.

Digital Profession campaign video - Jade Carson, CIO, National Gallery of Australia

When you're working in digital, you're working in a space where there's so many opportunities and we don't even know what tomorrow holds.

So to me it's about bringing people, multi-disciplinary teams and areas together to be able to develop policy and service delivery from the beginning which impacts the design of our digital services and how we're going to deliver those. 

So like digital skills, being digital ready is not like just having the technology to be able to do it, it's actually understanding what it is you're trying to deliver and understanding your clients and your stakeholders.

So for me I really think there needs to be more diverse voices within the technology and within the digital space. 

So for me personally I am involved in women in ICT groups outside of the Public Service, but have also established women in IT, digital and data groups within the Public Service and I'm also trying to get more indigenous voices and other voices that need to be in tech to ensure that when we are thinking about how we deliver and design something we're considering all of those aspects.